Shipping
U.S. shipping options
- Walk: Free, 3–5 business days
- Run: $25, 2–3 business days
- Sprint: $50, 1–2 business days
Orders placed by about 8:45 PM Arizona time (MST) on a business day ship that day. Orders placed later, or on a weekend or holiday, ship the next business day. Delivery times count business days only.
You'll get a tracking email as soon as your order ships. If you haven't received it within 3 business days of ordering, check your spam folder or email help@saysh.com.
International shipping
International shipping is paused for now. Join our newsletter and we'll let you know when it's back.
Where's my order?
Your shipping confirmation email has a tracking link. If tracking hasn't updated in 3 business days or your delivery window has passed, email help@saysh.com with your order number (for example, #68285) and we'll look into it.
Lost or stolen packages
If tracking says "Delivered" but you don't have your package, wait 48 hours and check with neighbors or building staff. If it still hasn't turned up, email help@saysh.com within 7 days of the delivery date and we'll help.



















































